FAQs

We offer a wide range of Gold Jewellery(9K, 14K, 18K), Natural Diamonds, and Demie Laboratory Grown Diamonds, including rings, necklaces, earrings, bracelets, and exclusive collections for daily wear and special occasions.

Yes, all our diamonds are certified for authenticity and quality. Natural diamonds come with certification from recognized labs, and our Demie Lab-Grown Diamonds are certified for quality and ethical sourcing.

LGDs, or Laboratory Grown Diamonds, are diamonds created in a laboratory using advanced technology. They are chemically, physically, and visually identical to natural diamonds, with the same brilliance and sparkle.

LGDs are an ethical, environmentally friendly alternative to mined diamonds. They are conflict-free, sustainably produced, and often more affordable, allowing you to enjoy beautiful diamonds without compromise.

Yes, LGDs are typically more cost-effective than mined diamonds of similar quality and carat weight, making it easier to own larger or higher-quality diamonds within your budget.

Absolutely, Laboratory Grown Diamonds are just as hard and durable as natural diamonds, making them perfect for daily wear, including rings and bracelets that are worn every day.

Our Demie Laboratory Grown Diamonds are carefully selected for exceptional clarity, colour, and brilliance. Each diamond comes with certification and is set in expertly crafted gold designs, combining luxury with ethical values.

You can purchase certified LGD jewellery directly from Ocean Sapphire stores or through our official website. Every piece comes with a certificate guaranteeing the diamond’s quality and authenticity.

Yes, every diamond jewellery piece comes with a certification that ensures authenticity and quality.

Yes, we specialize in minimal, lightweight designs perfect for everyday elegance.

Yes, we frequently launch exclusive collections with unique designs inspired by modern trends and timeless elegance.

Ocean Sapphire is a luxury jewellery brand dedicated to creating timeless, elegant, and high-quality gold and diamond pieces. We combine exquisite craftsmanship, modern designs, and ethical sourcing to offer jewellery that resonates with every mood and occasion.

Yes, we follow ethical sourcing practices. All diamonds and metals are conflict-free and responsibly sourced.

Every piece is certified, ethically sourced, and handcrafted. Plus, our expert stylists guide you through every step, ensuring confidence and joy in your purchase.

We focus on affordable luxury, ethical sourcing, and unique designs that blend tradition with contemporary style.

Yes, we offer bespoke customization services. Choose your design, metal, and gemstones to create a unique piece tailored to your style.

Yes, Ocean Sapphire provides repair and maintenance services for all jewellery purchased from us.

Yes, ring resizing is available. Depending on the design, we offer resizing services to ensure a perfect fit.

Absolutely. Our expert team is always available to guide you in selecting the perfect piece based on your style, occasion, and budget.

Standard delivery takes 7 business days within India. Customized orders may take longer depending on design complexity.

Yes, once your order is shipped, you will receive a notification to monitor the delivery status in real time.

We accept UPI/ credit/debit cards, net banking, and in-store payments

Yes, returns or exchanges can be initiated within 7 days of receiving your order, subject to product condition. Customized jewellery may have specific terms.

Yes, we offer a warranty on manufacturing defects. Our team will assist you with any issues related to craftsmanship.

No, we are not offering EMI or special schemes like our jewellery savings plans.

Avoid harsh chemicals, store jewellery separately, and clean with a soft cloth. Professional cleaning is recommended for gold and diamonds to maintain shine.

Yes, our jewellery is crafted with high-quality metals that are safe and suitable for most skin types.

Absolutely. We provide premium gift packaging, making your purchase perfect for special occasions
and gifting.

Yes, you are welcome to visit our Ocean Sapphire stores to explore our collections and get personalized assistance.

Yes, our jewellery is perfect for birthdays, anniversaries, weddings, Engagement and all special moments.