Terms of service

Oceansapphire ("we", "our", "us", or "website") is the official online platform of Ocean Sapphire, offering customers the opportunity to browse, select, and purchase diamond, gold, moissanite, precious stone, and fine jewellery products.

By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms of Use, along with our related policies. If you do not agree, we kindly request that you refrain from using our website.

We strive to provide a seamless and enjoyable shopping experience. For any feedback or suggestions, please write to us at contact@oceansapphire.com.

Acceptance of Terms

By using this website, you agree to comply with all applicable laws and regulations, including intellectual property laws such as copyright and trademark regulations.

Product Description & Pricing

We make every effort to display our products as accurately as possible. However:

  • Actual product colours, textures, and details may vary due to screen settings.
  • Product descriptions are carefully written but may occasionally contain minor errors.

Pricing & Errors

  • In case of pricing errors, we reserve the right to cancel orders and issue a full refund.
  • If a product is not as described, your sole remedy is to return it in unused condition.

Weight Variations

  • Jewellery weight is approximate and may vary slightly during production.
  • Any difference in weight will be:
    • Charged if higher,
    • Refunded if lower.
  • All differences are calculated at the original booked rate.

Privacy

Your privacy is extremely important to us. All personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as outlined in our policy.

Ownership & Copyright

All content on this website — including designs, images, logos, text, and graphics — is the exclusive property of Ocean Sapphire and is protected under applicable copyright laws.

Use of Website

This website is intended for personal and non-commercial use only. You agree not to:

  • Copy, reproduce, or distribute content for commercial purposes
  • Modify or create derivative works
  • Attempt to hack, reverse engineer, or disrupt the website

You may download or print content only for personal use.

Eligibility

  • Users must be legally capable of entering into contracts under Indian law.
  • Individuals under 18 may use the website only under parental supervision.
  • We reserve the right to refuse service or terminate accounts if necessary.

Account Responsibility

If you create an account:

  • You are responsible for maintaining confidentiality
  • You are accountable for all activities under your account
  • You must provide accurate and complete information

Communication Consent

By using our services, you agree to receive:

  • Emails,
  • SMS / WhatsApp messages
  • Promotional updates

These communications may relate to orders, offers, and services.

User Conduct

You agree not to upload or share content that is:

  • offensive, harmful, illegal
  • Infringing on intellectual property
  • Containing malware or harmful code. Any misuse may result in termination of access.

Disclaimer of Warranty

All content and services are provided on an "as is" and "as available" basis.
Ocean Sapphire:

  • Does not guarantee uninterrupted or error-free service
  • Is not responsible for technical issues or viruses.

Your use of the website is at your own risk.

Limitation of Liability

Ocean Sapphire shall not be liable for:

  • Indirect or consequential damages
  • Loss arising from transaction failures
  • Technical interruptions or errors.

Our total liability shall not exceed the amount paid for the product.

Indemnity

You agree to indemnify and hold Ocean Sapphire harmless from any claims arising due to:

  • Breach of terms,
  • Violation of laws
  • Misuse of the website.

Offers, Coupons & Promotions

  • Coupons are non-transferable and have no cash value
  • They may be withdrawn at any time without prior notice
  • Only one coupon can be used per purchase
  • Offers cannot be combined unless specified

Dispute Resolution

We encourage resolving disputes amicably. If unresolved, matters will be handled through appropriate legal channels.

Modifications

We may update these Terms from time to time. Continued use of the website indicates your acceptance of the revised Terms.

General Information

  • This is an electronic record under the Information Technology Act, 2000
  • No physical signature is required
  • Users accessing the website from outside India are responsible for local compliance

Thank you for choosing Oceansapphire. We are committed to delivering elegance, trust, and excellence in every piece you purchase.